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Terms and Conditions

Rules and Guidelines for Using Our Services

  • OUR TERMS AND CONDITION FOR CUSTOMERS
  1. UP TO 3 KMS OF AREA AND FOR PRODUCT COST FOR ANY ITEM ABOVE 700 RUPEES DELIVERY WILL BE FREE OF COST . IN CASE OF ORDERS LESS THAN 700 RUPEES/ MORE THAN 3 KMS DISTANCE  DELIVERY CHARGES 50 RUPEES WILL BE APPLICABLE.
  2. ANY ORDER OF ITEMS ABOVE 5 KM DISTANCE, DELIVERY CHARGES OF 70 RUPEES WILL BE ADDED.
  3. IN CASE OF ORDERS FROM OUT OF BILASPUR – DRUGS WILL BE DELIVERED BY COURIER WHICH MAY TAKE 4-5 DAYS WITHIN CHHATTISGARH. POSTAL CHARGES WILL BE APPLICABLE FOR ALL ORDERS.
  4. ALL PAYMENTS ARE TO BE MADE BY ON LINE PAYMENTS. IF COD OPTION GIVEN FOR CERTAIN CUSTOMERS, THEY ARE ADVISED TO PLEASE INFORM THE STORE CONTROLLER ON WHATTSAPP NUMBER ABOUT THE PAYMENT AND RECEIVING ACCOUNT.
  5. ALL CUSTOMERS ARE REQUESTED TO UPLOAD THEIR PRESCRIPTION( AND ALSO WRITE THE NAME OF DRUGS IN CLEAR WRITING) AS IT IS ESSENTIAL FOR OUR RECORDS. WE WILL NOT BE ABLE TO GIVE YOU DRUGS, WHICH ARE COVERED UNDER SCHEDULE H OR OTHER CATEGORIES, WHICH ARE PROHIBITED WITHOUT PRESCRIPTION BY DRUG CONTROLLAR GOVERNMENT OF INDIA.
  6. RETURN POLICY – NO RETURN FOR GENERIC PRODUCTS ; BRANDED PRODUCTS CAN BE TAKEN BACK WITH DEDUCTION OF DELIVERY CHARGES PLUS 20% OF ACTUAL BILLS.